The rumours of the demise of the U.S. manufacturing industry are greatly exaggerated.
I think we basically saw that the messaging space is bigger than we’d initially realized, and that the use cases that WhatsApp and Messenger have are more different than we had thought originally.
In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance… you thrive on that.
When I took over Louis Vuitton, everyone said, ‘It’s already so big – what more can you do?’ And since then, we’ve multiplied that success tenfold.
No one person controls Microsoft. The board and the shareholders decide whether they want to have me as CEO.
If you want to grow a giant redwood, you need to make sure the seeds are ok, nurture the sapling, and work out what might potentially stop it from growing all the way along. Anything that breaks it at any point stops that growth.
Stationary storage will be as big as the car business long term. The growth rate will probably be several times what it is for the car business.
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